Contact information

We're here to help! If you have any questions about your order, shipping, returns, or our products, please don't hesitate to get in touch.

Customer Support

Email: contact@vlorca.com

We aim to respond to all inquiries within 24–48 business hours.


Order Inquiries

If you are contacting us regarding an order, please include the following information so we can assist you as quickly as possible:

  • Your Order Number
  • The email address used during checkout
  • A brief description of your request

Business Hours

Monday – Friday

9:00 AM – 5:00 PM (UK Time)

Messages received outside of our business hours will be answered on the next business day.


Business Information

Trading Name: Vlorca

Company: MONELZ LTD

Company Number: 17354607

Business Owner: MONIKA ELŻBIETA KOS

Website: https://vlorca.com

Email: contact@vlorca.com

Phone: +44 7383398657

Registered Office: Office 20272 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA

Shop address :

53 Wrentham Ave
London NW10 3HN
United Kingdom


Thank you for shopping with Vlorca. We appreciate your trust and look forward to assisting you.