Payment Methods
Payment Policy
At Vlorca, we are committed to providing a safe, secure, and convenient checkout experience. Please read our Payment Policy below for information about accepted payment methods, payment processing, and security.
Secure Payments
All transactions made through https://vlorca.com are processed securely.
Our store is powered by Shopify, which uses secure HTTPS encryption and industry-standard payment security measures.
We do not store your complete payment card details on our systems. Payment information is securely processed by trusted third-party payment providers.
Accepted Payment Methods
We accept a variety of secure payment methods available at checkout.
Cards
- Visa
- Mastercard
- American Express
- Discover
- Maestro
- Other supported debit and credit cards
Digital Wallets
- Apple Pay
- Google Pay
- Shop Pay
Buy Now, Pay Later
Klarna
Where available, Klarna allows eligible customers to split purchases into manageable instalments.
Klarna's availability, eligibility, approval decisions, and payment terms are determined solely by Klarna and are subject to Klarna's own Terms and Conditions.
Vlorca is not responsible for any agreements, financing decisions, or payment arrangements made between customers and Klarna.
Payment Processing
Payment is taken at the time your order is placed.
Your order will only be processed once payment has been successfully authorized and confirmed.
All prices displayed on our website are shown in British Pounds Sterling (GBP £) unless otherwise stated.
If you use a payment method issued in another currency, your bank or payment provider may apply exchange rate conversions or additional fees.
Vlorca is not responsible for any charges applied by your bank or payment provider.
Order Processing
Orders are prepared as soon as payment has been successfully confirmed.
Applicable processing and delivery times are described in our Shipping Policy.
Payment Security and Fraud Prevention
To protect both our customers and our business, Vlorca may perform verification checks on certain orders.
Where necessary, we may contact you to request additional information before processing your order.
We reserve the right to delay, refuse, cancel, or refund any order that cannot be verified or that appears to involve unauthorized, fraudulent, or suspicious activity.
Failed or Declined Payments
If your payment is declined, please verify that:
- Your billing address matches the details registered with your payment provider.
- Your payment information has been entered correctly.
- Your card has not expired.
- Your bank has not blocked or restricted the transaction.
- Sufficient funds or available credit are available.
If the problem continues, please contact your bank or payment provider.
You may also contact our customer support team for assistance.
Email: contact@vlorca.com
Refunds
If a refund is approved, it will be issued to your original payment method.
Please allow your bank or payment provider additional time to process and post the refund to your account.
For complete information regarding refunds and returns, please refer to our Refund & Return Policy.
Contact Us
If you have any questions regarding payments or billing, please contact us.
Trading Name: Vlorca
Company: MONELZ LTD
Company Number: 17354607
Business Owner: MONIKA ELŻBIETA KOS
Website: https://vlorca.com
Email: contact@vlorca.com
Phone: +44 7383398657
Response Time: Within 24 business hours (Monday–Saturday)
Registered Office: Office 20272 182-184 High Street North, East Ham, London, United Kingdom, E6 2JA
Shop Address :
53 Wrentham Ave
London NW10 3HN
United Kingdom